Caring For You
Caring For You is our new guest care programme at the Fairways Hotel to ensure we adapt to the new norms in hospitality following the recent Covid-19 pandemic. When your desire to travel, dine, and unwind returns, Caring For You is our guarantee that we are prepared to safely and warmly welcome you back.
Our Caring For You programme includes detailed, Cleaning, Sanitising and Health & Safety protocols which have been developed in line with HSE, government, and Irish Hotel Federation guidelines, and have been fully implemented across our hotel operation. These detailed protocols focus on health and hygiene in all aspects of our hotel and restaurant operations. In addition, we will be implementing some new innovations and services, to ensure your time with us is as enjoyable and relaxing as it ever was during this challenging time.
Some guidelines will be highly visible throughout our hotel, others will be combined into our service offerings, and many others in the back-of-house will even go invisible to your eye. In all cases, the wellbeing of our guests and colleagues will be our utmost consideration, so that you may continue to enjoy your time at Fairways with new norms of safety and peace of mind.
- Vigorous and frequent cleaning and sanitising of all surfaces and touch points is being carried out throughout our hotel.
- For guest comfort we are maintaining sanitiser stations throughout the hotel and we are using the highest quality sanitiser in all areas.
- Maintaining protection screens for guest and employee comfort.
- Our service team will be wearing face coverings at their discretion.
We have made a lot of changes to the way we operate in order to offer you the highest levels of comfort and peace of mind whilst enjoying your stay with us. This has been challenging, and our employees have all undergone extensive retraining to adapt to the new norms. Please bear with us if things are not quite as they used to be as we continue to adapt to this new, ever changing and challenging environment.